At Alpha pro choice. customer satisfaction is our top priority. If you are not completely satisfied with the service provided, you can request a refund within 24 hours of the service completion. Here’s how our refund policy works:
• Requesting a Refund: To request a refund, please contact our customer support team through the app or email us at support@alphaprochoice.com. Provide details about the service and the reason for your dissatisfaction.
• Refund Process: Once we receive your request, we will review it and, if approved, process your refund within 7-10 business days. The refund will be credited back to your original payment method.
• Free Cancellation: We offer free cancellation for all our services. If you cancel a service before it starts, you will receive a full refund, no questions asked.
• Exchange Before Service Start: If you need to make changes to your order before the service commences, you can request an exchange by contacting our customer support team through the app or email at support@alphaprochoice.com. Provide details about the changes you would like to make, and we will assist you in making the necessary adjustments.
• Timing: We allow exchanges to be made before the service start time to ensure that you are fully satisfied with your order. Once the service has begun, exchanges may no longer be possible.
• Process: Our team will review your exchange request and work with you to make the changes needed. If the exchange is approved, we will update your order accordingly.
• Positive Experience: We strive to provide a positive experience for all our customers, and we are committed to resolving exchange requests promptly and efficiently.
Our aim is to resolve all refund requests promptly and fairly, ensuring you have a positive experience with Alpha pro choice.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@alphaprochoice.com
